Delivery and Transport

In accordance with the terms of sale, orders are processed immediately after payment. The delivery costs include the costs of packaging and packing.

Deliveries are always made with tracking number whatever the destination of the package. Delivery times are given as an indication and may vary according to sanitary conditions for example, ... These times do not take into account the time required to process customs formalities.

Idonim is not responsible for delays in delivery which are the responsibility of the carrier(s) in charge of transporting the packages.

Delivery times are given as an indication per working day (Monday to Friday inclusive, excluding public holidays, etc.).

 

Incoterms

Deliveries are made according to the following incoterms:

 

      • DDP: to France and European Union countries
      • DAP: to DOM TOM and countries outside the European Union. The orders do not include the various taxes and customs clearance fees that may be applied upon entry into the country. These costs are to be paid by the buyer.

The delivery times indicated below are given as an indication. We remind you that this time does not take into account the time required to process the order (see conditions of sale).

The delivery costs are established according to a price scale that depends on the amount of the order. (Function established from the weight and volume weight of your order). The amounts are indicated including VAT for France and Europe. For DOM TOM countries and countries outside the European Union, the prices indicated below are exclusive of VAT and customs duties.

 

Delivery to Metropolitan France

 

    • Home delivery by recorded delivery or Colissimo 

Packages are sent by the French postal service by lettre verte suivie (packages less than 3cm thick) or colissimo with or without signature, depending on the option selected by the buyer when placing the order. Idonim reserves the right to modify the delivery option according to the type of parcel.

Home delivery

Delivery time: 2 working days or 2 to 3 working days for tracked green letters

 

 

    • Delivery in relay point by mondial relay

Delivery to a relay point. Idonim is not responsible for a possible change of the delivery point due to the carrier.

Delivery time: 3 to 4 working days from the time the parcel is picked up by Mondial Relay.

 

 

    • Delivery to your home by chronopost

Home delivery

Delivery time: 24h working days

 

 

    • Delivery to your home by DPD carrier

Home delivery

Delivery time: 24 to 48 hours working days

 

    • Relay point delivery by Shop2shop

 

 

Delivery to a relay point. Idonim is not responsible for a possible change of the delivery point due to the carrier.

 

Delivery time: 2 to 4 working days from the time the parcel is picked up by chronopost

 

 

Delivery to European Union countries

 

    • Livraison au domicile par colis suivi  la poste ou colissimo

Shipments are handled by the French post office and the post office of the destination country.

Home delivery

Delivery time: 3 to 6 working days including Switzerland

 

    • Delivery in relay point by mondial relay

Delivery to a relay point. Idonim is not responsible for a possible change of the delivery point due to the carrier.

Delivery time: 3 to 6 working days from the time the package is picked up by Mondial Relay.

 

    • Delivery to your home by DPD carrier

Rates according to the destination of the European country

Home delivery.

Delivery time: 2 to 6 working days depending on the country of destination (up to 8 days for certain countries).

 

Delivery to French overseas departments and territories 

 

    • Livraison au domicile par lettre suivie colissimo

Shipments are made by the French post office.

Rates are quoted without taxes.

Home delivery

Delivery time: 5 to 7 days, or 8 to 12 days for certain distant countries - times do not include any customs processing times, ....

 

 

Delivery to other countries outside the European Union

 

    • Livraison au domicile par colis postal ou colissimo

 

Shipments are made by the French post office.

 

 

Rates are quoted without taxes.

 

Home delivery

 

Delivery time: 5 to 7 days, or 8 to 12 days for certain distant countries such as Australia - times do not include any customs processing times, ....

 

 

 

 

 

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